In-Office Visits and E-Visits

Imlay City Family Practice is currently offering In-Office Visits for select circumstances, as well as, E-Visits. We encourage everyone to seek medical care if needed because avoiding medical care can be detrimental. We're following strict protocols to ensure the utmost safety of our staff and patients.

In-Office Visits

We've partnered with Phreesia to provide a contact-free check-in allowing our patients to complete their paperwork and check-in online. We ask the patient to arrive 10 minutes before their appointment time and to call or text us at the phone number we provide to you. A medical assistant will escort you into the office to wash hands. You'll see the provider and then wash your hands again. Once your visit is complete, you'll be escorted back out to your vehicle. To limit contact in the office, we ask that only the patient comes unless they have a Power of Attorney or if they are a minor.

E-Visits

After you schedule an E-Visit, we'll send you a link that you'll use to check-in. Once you've completed the check-in requirements, you'll automatically be directed to your video chat with the provider. No apps to install and no downloads. Your device just needs an Internet connection, microphone/speaker, and a camera.

Here are some answers to frequently asked questions about E-visits.

How much does an e-visit cost?
Telehealth visits will be billed to your health insurance. If you normally have a copay then you would still have a copay for E-visits.

Does insurance cover these electronic visits?
Due to COVID-19, Medicare and most commercial insurances are covering telehealth services such as e-visits and alternative visits (home visits). For more information visit: https://www.michigan.gov/coronavirus/0,9753,7-406-98158-521549--,00.html

Do I call the office phone number to schedule an electronic visit?
Yes. Call 810-724-0591 and ask to schedule an e-visit.

Do I need to fill out any paperwork or forms before the visit?
All paperwork will be completed through the Phreesia link that you will receive via text message or email.

Do I need to schedule an electronic visit for a prescription refill?
Yes.

If you have any other questions, please contact our office at 810-724-0591.